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Privacy policy

DBS United Real Estate Investment Services: Privacy Policy

1. Introduction

This Privacy Policy outlines how DBS United Capital Bank (“DBS United,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information. We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA).  

2. Information We Collect

We may collect various types of personal information about you, including:

  • Contact Information: Name, address, phone number, email address.
  • Financial Information: Income, assets, liabilities, investment objectives, risk tolerance.
  • Identification Information: Date of birth, social security number (or equivalent), government-issued identification.
  • Transaction Information: Investment transactions, account balances, payment history.
  • Communication Records: Correspondence with us, including emails, phone calls, and chat logs.
  • Marketing and Communication Preferences: Your preferences for receiving marketing communications from us.
  • Information from Third Parties: We may receive information about you from third parties, such as credit bureaus, public records, and other financial institutions.

3. How We Use Your Information

We may use your personal information for various purposes, including:

  • Providing Services: To provide you with the Services you request, such as fund management, property acquisition, and investment advisory services.
  • Processing Transactions: To process your investment transactions, including deposits, withdrawals, and payments.
  • Account Management: To manage your accounts, including account opening, maintenance, and closure.
  • Customer Service: To respond to your inquiries and provide customer support.
  • Marketing and Communication: To send you marketing communications, such as newsletters, invitations to events, and information about our services. You may opt-out of receiving marketing communications at any time.
  • Compliance: To comply with applicable laws, regulations, and legal requests.
  • Fraud Prevention: To detect and prevent fraud and other illegal activities.
  • Risk Management: To assess and manage risk associated with your investments.
  • Business Development: To improve our products and services and develop new business opportunities.

4. Data Sharing and Disclosure

We may share your personal information with the following entities:

  • Service Providers: We may share your information with third-party service providers who assist us in providing the Services, such as:
    • Custodians: To hold and safeguard your assets.
    • Property Managers: To manage the day-to-day operations of your properties.
    • Legal and Financial Advisors: To provide legal and financial advice.
     
     
     
  • Business Partners: We may share your information with our business partners, such as co-investors and joint venture partners.
  • Regulators and Law Enforcement: We may disclose your information to regulatory authorities, law enforcement agencies, and other government officials as required by law or regulation.
  • Other Disclosures: We may disclose your information in other circumstances, such as:
    • To protect our rights, property, or safety.
    • To enforce our agreements.
    • To cooperate with law enforcement investigations.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:  

 
 

 

  • Encryption: We use encryption technology to protect your sensitive information.
  • Access Controls: We restrict access to your personal information to authorized personnel only.
  • Physical Security: We maintain secure physical facilities to protect your information.
  • Regular Monitoring: We regularly monitor our systems for security vulnerabilities.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. We may also retain your information for a longer period for legal, regulatory, or business purposes.  

 
 

 

7. Your Rights

You may have certain rights regarding your personal information, including:

  • Right to Access: You may have the right to access your personal information and obtain a copy of it.
  • Right to Correction: You may have the right to correct any inaccurate or incomplete personal information.
  • Right to Erasure: You may have the right to request the erasure of your personal information in certain circumstances.
  • Right to Restriction: You may have the right to restrict the processing of your personal information in certain circumstances.
  • Right to Data Portability: You may have the right to receive your personal information in a portable format.  
     
  • Right to Object: You may have the right to object to the processing of your personal information in certain circumstances.

8. International Data Transfers

Your personal information may be transferred to and processed in countries outside of your jurisdiction. We will take appropriate steps to ensure that your personal information is protected in accordance with applicable laws.  

 

 

9. Children's Privacy

Our Services are not intended for children under the age of [18]. We do not knowingly collect personal information from children under this age.  

 

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website and/or by other appropriate means.  

 
 

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@dbs-united.com. 

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